Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5-11, 11415, Estonia Email: [email protected]
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If you’d like further information about PorfioDesign and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
We currently ship in the United-States, Canada, Australia, France, the UK and Germany. For shipping outside of these countries, please reach out to our support through our helpdesk.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it). Additionally, you can track the status of your order from your “order history” section on your account page on the website.
Deliveries in Europe will have to pay customs taxes. Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order. For more information, please refer the to the website of the delivery partner handling your delivery.
We can only change orders that have not been processed for shipping yet. Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order. To make changes to your order, please reach out to support through the helpdesk.
